Frequently Asked Questions
Have a question? See if we have answered it already. Need a little extra help? Contact us!
Do you offer international shipping?
Yes! Fifth & Thames ships everywhere the United States Postal Service & Royal Mail Ships.
What is a return policy?
Each blind-book is hand curated and created, in-part, from your tastes! Unfortunately, due to the nature of the product, no returns are available for blind books!Â
For any other accessories, returns can be made in 30-days, just pay shipping. We do ask that the product your returning be in the quality you received it.Â
What payment methods do you accept?
All major credit cards & paypal!
Do you have any local events?
Any local events/sales in the U.S. or U.K. will be announced under our “local appearances” tab.
Stay tuned for some possible future exciting news!Â
Fifth & Thames Post FAQs
All over the world!Â
We ship domestically from the U.S. and UK and internationally to the rest of the world! Just make sure you select the right option for you!
Unfortunately not! To keep the cost low for our post members we send our mail via first class (U.S.)/ second class (UK) mail. You have to trust the process! Kind of like LDRs. Have no fear though! If you don’t receive your mail from us within 10 days (domestic) or 21 days (international), we will replace it, free of charge! Same if your letter gets returned to us.Â
Have no fear, just email us your name, old address and new address at fifthandthames@gmail.com
